1. My 7 days ski pass was blocked on a third day as I gave it to my husband to take our 1.5 year old baby to gondola while I had to work for one hour. We honestly did not know he cannot use mine. He offered to buy new one for himself, but he was treated like a criminal with baby in hands, and they just blocked 7 days ski pass. I went there to explain what happened and asked to speak with supervisor, but security was very rude and just fiscally attacked me and pushed me away no matter I was holding a baby. Police was standing next to us and was laughing at us. Super rude security! Thiefs, they have stolen from me 5 days worth ski pass, and just said to buy a new one.
Ski Bansko is not EU standard or culture!
Terrible service, so disrespectful!
2. I was feeling insecure and unprotected in Bansko as a human being, felt like they can do anything to me and my family, with no-one responsible for anything. Experience gives impression of country with no law and human protection, plus I was mistreated as a woman, when I spoke with security they treated me as I do not count, not wanting to hear me or look at me just pushing me around and being rude!
3. Gondola waiting line is 2-3 hours.
4. Ski slopes are not marked and maintained well.